Kitten’s Korner

The Parent’s Place

Parent support, playdates, and indoor fun for ages 0–6.

Policies and FAQ

Everything you need to know before your visit so you can feel prepared and relaxed.

Our Policies

1) Payments and Refunds

• All prepaid classes and open play sessions are non-refundable.
• Reschedules: Notify us at least 24 hours in advance to apply your payment as a credit toward another class or activity.
• Late cancellations and no-shows: Less than 24 hours’ notice means no reschedules or refunds.
• Credits are non-transferable and must be used by the family who purchased the class.

2) Waiver Requirement

• Every child and adult attending must have a completed waiver on file before participating in any class or activity.
• Complete your waiver here

3) Supervision Rules

• Parents or guardians must remain on-site unless otherwise noted.
• Staff supervise activities, but parents are responsible for the safety and behavior of their children.

4) Sick Policy

• Children must be fever-free and symptom-free for 24 hours before attending.
• We reserve the right to refuse entry if your child is visibly ill.

5) Footwear and Clothing

• Grip socks required on play surfaces.
• Comfortable, play-appropriate clothing is recommended.

6) Capacity and Safety

• Classes and open play sessions have limited spots. Registration is first-come, first-served.
• For safety, staff may close a class once capacity is reached.

7) Food and Drink

• Food and drinks are allowed in the designated snack areas only.

8) Photography and Video

• We may take photos or videos for marketing purposes.
• Parents who do not want their children photographed can notify us in advance.

9) Parties and Special Events

• Party bookings are subject to the same payment, cancellation, and waiver policies.

10) Communication

• Updates, cancellations, and class reminders are sent via email.
• Please ensure your contact info is current to receive notifications.

Frequently Asked Questions

Are socks required?

Yes. For safety and cleanliness, children and adults must wear grip socks.

How long can we stay?

As long as you’d like. There’s no time limit on open play or classes.

Do you charge for drinks or snacks?

No. Drinks and snacks are complimentary. We do accept donations to help us keep providing them for free in the future.

Where should I park?

You can park near the TJ Maxx, then enter through the mall entrance. Once inside, head to your right and you’ll find us just a short walk away.

Where are you located in the mall?

We’re in Suite 1208, near Toddler Town, across from Claire’s and Lids.

Can I drop my child off?

For safety reasons, a parent or guardian must stay in the building during play or class times. We do offer drop-in care on Monday and Friday evenings, but space is limited and available on a first-come basis.

How often do you clean and sanitize?

We sanitize throughout the day and deep clean each area once a week.

Quick Menu

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Contact Us

Location

Superstition Springs Center

(near Toddler Town)

6555 E. Southern Ave.

Mesa, AZ 85206

Open Hours

Mon-Sat: 10 AM – 8 PM

Sunday: 11 AM - 6 PM

Proudly serving families throughout Mesa, Gilbert, and the East Valley.